SHIPPING We provide complimentary standard shipping on all domestic orders. Please allow 5–7 business days for delivery. Orders are typically processed within 1–2 business days (up to 2–3 business days during high-volume periods). Delivery times will vary based on the shipping method selected at checkout. We do not currently offer international shipping.
RETURNS

How do I return my order?

To start your return please email info@mizawe.com with subject line RETURN and your order number.


What is your Return Policy?

Items may be returned within 14 days of delivery, provided they are unworn, unwashed, with the original tags attached, and returned in their original packaging, including any dust bags. Returned items must be free of stains, odors, perfume, deodorant, makeup, pet hair, or any signs of wear or alteration. We reserve the right to refuse returns that do not meet these requirements.


Returns for a refund are subject to a $15 processing fee, which covers return shipping and restocking. This fee is waived if you choose to receive store credit instead. Once your return has been received and approved, your refund (less the applicable processing fee) will be issued to your original form of payment. Original shipping charges are non-refundable. Please allow 5–7 business days for the refund to appear on your statement.


We do not offer exchanges at this time. If you wish to purchase a different size or style, please return your item for a refund or store credit and place a new order.


What if my item or package arrives damaged?

If your item arrives damaged, defective, or your package is damaged in transit, please contact our Customer Care team at info@mizawe.com within 7 days of delivery. Include your order number and clear photos of the item and/or packaging so we can investigate and resolve the issue as quickly as possible.